With the Executive plan, Julie is able to book for you, a restaurant of your choice for any breakfast, lunch or diner. You will avoid the stress of a crowded place with no seat and keep your focus on your meeting.
She can manage the booking, even if she did not schedule that event. If specifically asked she can also book a table for a coffee or a drinks.
How should I ask Julie to book a restaurant ?
In order to have Julie make a reservation in your name, you just need to ask her to schedule a meal in a restaurant by providing its name and its address. As soon as the event date is set, Julie will contact the restaurant to book a table and she will get back to you to confirm.
You can also ask Julie to book a restaurant at a specific date without indicating the reason for the booking.
How does Julie book a restaurant ?
Julie's regular process is to book restaurant through the website OpenTable. If you don’t already have an account on one of those websites, you can create one and ask for a secure link to add the credentials to your Julie Desk account.
When it is not possible to book a restaurant through the website, Julie calls the restaurant. In this case, Julie's response time might be longer than the regular process. That’s why it is necessary that you provide your login informations.
How far in advance should I ask Julie to make a reservation ?
When the booking is done through your OpenTable account, she can book a table as soon as the request is made.
When the booking requires a phone call, Julie can only contact the restaurant during it opening hours. Hence, you should ask Julie for a booking at least one working day in advance to make sure that can be done.
At the moment, Julie cannot make any bookings on weekends.
What if there are no tables available ?
Whatever happens, Julie always gets back to you to inform you of the outcome of the booking. If there are no tables left, she will try to book 30 minutes before and after the suggested time and she will inform you to make sure it works for you. If not, Julie can book another restaurant.
What if I need to cancel or postpone a reservation ?
If you or your contact ask for a cancellation or a deferral, Julie contacts the restaurant and updates the reservation (cancelling or postponing it).