Having or not the email exchanges in the event notes

We explain here how to activate/deactivate that option in your Julie Desk account.

Choosing whether to include conversation history in the event notes or not

By default, when Julie creates an event, she includes, in the event notes, the history of the  conversation email linked to the event creation. 

This option allows you to quickly return to the context concerning the scheduled event and exchanges with the event participants.

We know that, for confidentiality purposes, you could wish to not keep this history. If this is the case, you must log into your Julie Desk account in the "Advanced Options" section and uncheck the option " Quote emails inside event notes". 

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